Jyoti is a sales manager handling a team of fifteen people. She firmly believes in the motto “hard work and success walk hand-in-hand.” She is an optimist and turns every challenge into an opportunity, however, she observes that the graph of her team’s shared efforts is going down. There had been a slump in sales for a couple of months. As she believed that hard work brings success, she came to the conclusion that her team was not working effectively.
